African Centurion 2017: Team Zailab Walks the Talk
Spaceship Zailab landed on Robben Island for the African Centurion race-walk in October. We arrived as a team and left as a family.
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News
Kilimanjaro: ‘The Mountain Changes You for the Better’
In October this year, the Zailab team rose to new heights – in this case, 5895m above sea level, when they ascended the summit of Mount Kilimanjaro. We’ve already spoken about our CEO’s intense dislike of team building. Suffering, that’s more like it. But in a good way of course. Just this year alone he
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ZaiTruck Gets People Talking Across Africa
When our fearless leader first devised the idea of a futuristic overland vehicle, he had no idea what adventures were in store for his team. Remember the awesome space truck created by our amazing team of industrial designers? Oh, you know the one — the 18-tonne repurposed military 6×6 MAN KAT that looks like it
Our Favorite Blog Articles From 2017
It’s been a whirlwind year in the conversation cloud. We’ve covered a lot in the last few months – so, before we rocket into the new year and a whole new frontier of innovation, we thought we’d recap some of our favourite topics from the Zailab blog from the last 11 months. You ready? Let’s go.
Fish River Canyon: ‘It Makes a Mark on You’
When our CEO Nour Addine Ayyoub chose to take part of the team on a hike through Namibia’s Fish River Canyon, it wasn’t for the natural beauty – it was for the suffering. ‘Companies often call their activities “team building”,’ Nour Addine says. ‘I hate that term. Team building implies that you’re trying to build
A Giant Leap Closer to Delft’s World-Class Contact Center
Something amazing is going down in Delft. With the laying of fibre lines, Delft is transformed into a hyper-connected neighborhood. It is a big deal for the upcoming contact center soon to call the area home. Contact center solutions company Zailab, in collaboration with the Zoë Incubation Center, is in the process of building a world-class
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The Making of a Contact Center Video: the Delft Documentary
In collaboration with a fiercely passionate and capable community organization in Cape Town’s Delft, Zailab is putting together an utterly cutting-edge contact center powered by our cloud-based call center solution. The impact this will have on the community can’t be understated – enough so that it’s the topic of an upcoming documentary. Watch the video now
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Looking Back on Rewarding Conversations During the CCMG’s May Roadshow
Zailab out on the town Here at Starship Zailab, we love everything about the contact center industry. We especially love contact center events, and our wonderful friends at CCMG. You know what else we love? Videos. Team Zailab had a fantastic roadshow with the CCMG, and got to meet a variety of lovely people. Here’s a
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Testimonial: AskOsca and the Home Agent Dream
Our customers love our cloud-based contact center solution. Zailab’s solution is suitable for any size contact center, from the largest enterprises to the smallest business. But our software works just as well for the home agent too. Watch our latest customer testimonial to see just how well it works. Using our software, Cape Town–based contact center
A Day in the Life: Zailab Product Owner Meryam El Makrini
At Zailab, our people are everything. We love them so much we sometimes follow them around with cameras… at home. (It’s not weird, we swear). A Day in the Life at Zailab takes a brief look into the lives of Zailab’s wonderful staff. This time around, we take a look at business analysts and best friends
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