Do you want to deliver consistent, excellent service? You need to understand your customers first, and the best way to achieve that is through customer journey mapping. We have put together a free white paper to help you achieve your business goals through frequent journey mapping.
Now for a Zailab customer testimonial with a difference. At West-PRO Holdings, Zailab’s cloud-based contact center solution is not only utilized by the team of nineteen agents, but by the Managing Director himself.
A Day in the Life takes a closer look into the lives of the Zailab staff – by following them around with a camera. In this episode, we discover what makes our dynamic Country Sales Manager, Cheima Ayyoub, such a powerhouse.