The All-in-One
Contact Center Platform

for Customer Service & Sales teams

Empower your team to speak to your customers from anywhere. Zailab’s cloud-based platform keeps track of your client conversations on every channel and gives you the insights that you need to manage your team remotely.

All your customer conversations
in one place

Real human connection shouldn’t be lost when your organization scales.

Give your agents the customer insight that they need to build authentic relationships and provide world class customer service.

Give your team the tools to create experiences

Reliable & secure

With level-1 PCI/GDPR compliance and a 99.9% uptime record, we take great care in ensuring that your business and data is protected at all times.

Lighting fast delivery

Implement your contact center in less than a week. With a dedicated implementation and training team you’ll go from demo to hello in no time.

Exceptional support

Our team of support specialist are dedicated to solving your technical challenges in record time.

Customer first

At Zailab we believe in finding sustainable solutions to customer challenges. We take a personal approach to customer relationships and will go through great lengths to ensure we deliver on our promises.

customer experiences
worth sharing

Turn your customer into a true brand evangelists by letting them feel like your business really does revolves around them.

agent foresight
for proactive support

Empower your agents with conversation histories that give them context to help your customer in the most proactive way possible.

business insights
to optimize where it matters most

Get real time insights into your contact center operations and the ability to optimize quickly and effectively.

See Zailab in action

Custom CRM integrations

Our implementation team will ensure that all your data is saved just where you need it.
Not using a standard CRM? No problem. You bring the platform, we’ll do the integration.

See what our clients think

Let’s connect