Contact Center Platform
for Customer Service & Sales teams
Empower your team to speak to your customers from anywhere. Zailab’s cloud-based platform keeps track of your client conversations on every channel and gives you the insights that you need to manage your team remotely.
All your customer conversations
in one place
Real human connection shouldn’t be lost when your organization scales.
Give your agents the customer insight that they need to build authentic relationships and provide world class customer service.
Give your team the tools to create experiences
Reliable & secure
With level-1 PCI/GDPR compliance and a 99.9% uptime record, we take great care in ensuring that your business and data is protected at all times.
Lighting fast delivery
Implement your contact center in less than a week. With a dedicated implementation and training team you’ll go from demo to hello in no time.
Our team of support specialist are dedicated to solving your technical challenges in record time.
At Zailab we believe in finding sustainable solutions to customer challenges. We take a personal approach to customer relationships and will go through great lengths to ensure we deliver on our promises.
Turn your customer into a true brand evangelists by letting them feel like your business really does revolves around them.
for proactive support
Empower your agents with conversation histories that give them context to help your customer in the most proactive way possible.
to optimize where it matters most
Get real time insights into your contact center operations and the ability to optimize quickly and effectively.
See Zailab in action
Custom CRM integrations
Our implementation team will ensure that all your data is saved just where you need it.
Not using a standard CRM? No problem. You bring the platform, we’ll do the integration.
See what our clients think
With Zailab you give your company an advantage over your competitors.