Delft contact center

A Giant Leap Closer to Delft’s World-Class Contact Center

Something amazing is going down in Delft.


With the laying of fibre lines, Delft is transformed into a hyper-connected neighborhood. It is a big deal for the upcoming contact center soon to call the area home.

Contact center solutions company Zailab, in collaboration with the Zoë Incubation Center, is in the process of building a world-class contact center in the heart of the community of Delft which aims to upskill, train and provide much-needed employment for residents from the community and surrounding areas. Finally, agents will be able to work closer to home, cut down on commuting costs and spend more time with their families. Residents that have been unable to find employment, including retired individuals and the mobility-impaired, will finally be able to access decent work and earn a living wage.

The contact center will be powered by Zailab’s Cloud-based Contact Center Platform. 

Watch the video now to see the latest developments from this uplifting project.

Watch this space for more news about the world-class contact center and training facility being built in Delft.