Zailab Recognized at Channel Partners Conference & Expo Awards
Last night, the company scored two wins at the Channel Partners Conference & Expo Awards, held in The Channel Partners Studio in the expo hall of Mandalay Bay in Las Vegas.
What Makes A Great Supervisor?
The modern contact center exists in the cloud – it is everywhere and nowhere, a few lines of code in cyberspace. But behind the webchat streams and web phone conversations, you will find the human agents, sitting at their office desks or working remotely, and behind them – the supervisor.
What To Expect From Zailab At Channel Partners
In April, Zailab will be making our debut appearance at the Channel Partners Conference and Expo taking place in Las Vegas.
Team Highlights From Enterprise Connect
After another successful showing at the Enterprise Connect expo, the team has packed up the stand and is gearing up for the Channel Partners Conference and Expo taking place in Las Vegas next month.
Zailab ‘Lands’ At Enterprise Connect
If you were walking around the Enterprise Connect expo hall today, you may have been surprised to see what appeared to be a giant red spacecraft poking out from booth 518. You would not be wrong.
The Benefits Of Reducing Queues In Your Contact Center
Improving call routing has less to do with answering calls quicker, and more with matching those calls to the right agents.
Zailab Looks Ahead To Enterprise Connect 2019
In a week’s time, the team will be in Orlando, Florida, for the Enterprise Connect Conference and Expo taking place from March 10-13, 2019.
Here’s What To Expect At Super9 Convergence
Hot on the heels of Super9 CCaaS in Austin, the Zailab team has hit the road again and on our way to Nashville for Super9 Convergence.
Last Chance To Save On Your Enterprise Connect Registration
There’s still time to book your spot for the biggest industry event of the year – Enterprise Connect. Zailab’s discount code gives you $500 off your registration fee. Act fast to avoid disappointment.