Mom and Pop values of customer service still hold sway today. We have collected some of our favorites and added our own modern twist, with a double scoop of AI to top it off to help you improve your CX.
Going Back to Good Customer Service Habits with AI Read More »
It’s time to start creating a better experience for your customers.
Why Customer Delight is the Key to Any Successful CX Strategy Read More »
Let’s take a moment to talk about cake. Cake is delicious. Everyone loves cake. It makes people happy. In fact, cake makes everything better doesn’t it?
3 Things the Corner Bakery Can Teach Your Customer Experience Read More »
You can have the greatest customer success team in the world and still execute the world’s greatest CX belly flop if you can’t get the project management side of things right. Do you know who’s been doing project management under a huge amount of pressure for a long time? The military. And whatever you may
3 Things the Military Can Teach Your Customer Experience Read More »
Successful maîtres d’ have an unnervingly fine taste (sorry) for a good customer experience. Let’s see what the restaurant service industry has to offer.
3 Things the Restaurant Industry Can Teach Your Customer Experience Read More »
