Customer Contact Week

5 Things You Don’t Want to Miss at the Zailab Stand at CCW

The Customer Contact Week (CCW) expo opens today. Our crew are standing by and raring to go. Here are some highlights you really don’t want to miss over at Booth Q.

If you’ve been traveling outside of earth’s radius and missed the news, the crew of Starship Zailab are currently stationed at The Mirage in Las Vegas for CCW. With the conference heating up and the expo about to kick off, here’s the skinny of what we’ve got planned.

Catch our interactive stage plays

We’re proud of our innovative team. They’ve really taken to Agile culture, so Agile in fact that we’ve employed them as actors. Our team of tech experts will be taking to the stage throughout the expo to act out the benefits of our contact center software in the form of stage plays. We will be covering everything from Conversations you should be having and How to Satisfy Your Customers and Improve Your Outcomes with AI to taking into a deep dive into our software with plays centered around our easy set-up and consumption-based pricing. We’ll also be revealing a brand-new feature currently in development that lets you read your customer’s mind. Ooh…

Catch us in action at Booth Q where the stage plays will run all day from the ZaiTruck.

Demo our solution

We also invite you to come take an exclusive look under our hood to see how our software works. Our stand features a range of demo screens showing off the capabilities of our features including the team-leader and agent dashboards, single waiting room and QA functionality. (You can also try out our software free for 14 days to see just how easy it really is to set up a cloud-based contact center.)

Meet the team

The crew of the SS Zailab are waiting at our stand right now to show you how our cloud-based customer communications solution can transform your customer experience for the better. Or you could talk about the weather. It’s your choice.

Pop by to meet the wizards behind our innovative software and ZaiTruck, our team of evangelists, last but not least, the captain of our humble spaceship – our intrepid CEO Nour Addine Ayyoub.

Hot tip: On Thursday at 15:00, you really don’t want to miss our CEO’s closing address as he introduces you to The World According to Zailab. Trust us. It’s going to be good.

Take a selfie at the ZaiTruck

Our massive all-terrain space vehicle is taking a break from its epic American road trip to serve as the star of the show at our expo booth. The ZaiTruck left quite an impression at Enterprise Connect (people are still talking about it), so we couldn’t just leave it behind this time, could we? When it’s not being used as the platform for our stage plays, our 18-ton mascot can be viewed by visitors. While you’re there, feel free to get snappy happy. We’ve set up a selfie-station for that very purpose.

Hot tip: Ask our design director Roelf Mulder to tell you the story of the time he drove the ZaiTruck across the African continent.

Listen to some live music

To celebrate our Las Vegas debut, we’ve got a band lined up for the end of day one on Wednesday. Pop over to our stand for a drink and get your dancing shoes on as we get into the Vegas spirit.

So there it is. If you’re at CCW, visit us at booth Q to say hi. If you couldn’t make it, you’re welcome to try out our contact center solution yourself absolutely free for 14 days.