The Arch Summit is back this year and Zailab is proud to be exhibiting our innovative contact centre solution at Tomorrow Street’s flagship event in Luxembourg. With key speakers including Franz Fayot, Minister of Economy, Development Cooperation & Humanitarian Affairs of Luxembourg, and Nick Read, CEO of Vodafone, the Summit brings together industry leaders, government officials, and major investors. The focus of this year’s Summit, enabled by Vodafone and Technoport, will be on next-generation technology innovation and enabling new business opportunities.
The Arch Summit will host around 5000 attendees, 90+ corporate partners, 100+ scaleups, and executives from Vodafone and Luxembourg’s technology ecosystem. Industry leaders and tech experts will discuss topics including social change, climate change, sustainability, the adoption of emerging technologies, and digital transformation, among others.
We asked Nour Addine and Bradley why we were exhibiting at the Arch Summit. This is what they said:
”We utilize innovative Cloud technology, AI, and Omni-Channel Communication Tools to create better interactions between businesses and their customers, resulting in better experiences and more successful outcomes. Innovation is at the heart of our software, and the world is a fast-changing place. The Arch Summit connects us with other industry leaders who want to improve people’s lives through technological innovation, and we look forward to connecting with them in Luxembourg.”Nour Addine Ayyoub – CEO of Zailab
“It’s not only what Zailab can do for our business customers, but it’s also about showcasing Zailab’s brand in the Contact Centre space to connect with collaborative partners. It’s almost as if this Summit was made for Zailab. The way businesses communicate with their customers is one of the biggest factors to success, and making sure interactions are positive is what our software is all about. We also believe that migrating services to the Cloud creates opportunities for digital inclusion. Innovations that improve access and experience make good’Bradley Marshall – CMO at Zailab