What are the Environmental Benefits of CCaaS & Call Centre Software?
Reduced Energy Consumption: Traditional on-site contact centres require significant energy expenditure to operate. They use a wide array of call centre equipment, such as extensive hardware setups, servers, workstations, and cooling systems, which consume considerable amounts of electricity. By moving to a cloud-based CCaaS model, companies can leverage the energy efficiency of large-scale data centres, […]
What are the Environmental Benefits of CCaaS & Call Centre Software? Read More »