Zailab Update – Get an Even Closer Look at Team Activity
In how-did-we-just-make-life-easier news, we just released some exciting updates to our Zailab platform, giving you greater insight into your contact center than ever before.
Meet Team Zailab USA
Since the company’s official US launch in March, Zailab has welcomed on board some new faces – and we could not be more delighted. In May we welcomed SVP of Sales Michael Cibelli and CFO Steve Bach. Michael has more than 25 years’ experience in sales and marketing as well as business and strategy development […]
How to Get Your Agents to Embrace the Cloud
Cloud computing is here to stay and that’s in no way a bad thing.
How to Make Your Remote Staff Feel Part of the Team
Cake on someone’s birthday, Friday office barbeque, team building excursions. You know, normal office employee stuff. Because, ahem, your remote agents are normal office employees.
Zailab Enters US Channel and Announces New Partnership
In this video, Zailab founder and CEO Nour Addine Ayyoub explains why he chose to partner his cloud-based contact center solutions company with master agency Intelisys.
