Home vs Office: Where to Work? Our Take
Remote working has become a major feature of modern life, but there is a problem. Whilst working from home can bring productivity gains for many, the biggest problem remains the human factor – replacing human interactions with digital communication. Read this blog to find out how Zailab plugs this gap into the customer experience platform. […]
4 Ways To Get Your Business Cloud Ready
Is your business on the cloud? No? There’s no better time than the present to get started.
New And Improved Reporting Is Here
You asked and we answered. Our latest update to Zailab’s cloud-based contact center solution is all about reporting. And you’re going to love it.
Making A Case For A Global, Remote Workforce
Globalization and offshoring go hand in hand, but come attached with many risks. The upward trend in remote working is proving to be a far friendlier alternative.
How To Create Meaningful Interactions Using Omnichannel
On today’s blog we will be explaining how to get omnichannel right in your contact center.
