We’re Taking the ZaiTruck on a Roadshow to CCW!
So you’ll know by now that we’re attending us-tour-continues-customer-contact-week-ccw in Las Vegas from 18–22 June. On the way there we’re planning a roadshow to stop by in a few towns and say howdy. Look out for the ZaiTruck coming to a major city near you soon.
Ever Wondered What Really Goes on in a Tech Startup?
Do you find yourself working in a tech start-up and wish you could find the words to explain to your friends and family what it’s really like? Don’t worry, we’ve got this.
Let’s Immerse Ourselves in the Contact Center of the Future
The year is 2035. Hovercars are finally a thing. All households are completely automated. And customers no longer hate the contact center. Yep, it’s all true.
3 Things the Restaurant Industry Can Teach Your Customer Experience
Successful maîtres d’ have an unnervingly fine taste (sorry) for a good customer experience. Let’s see what the restaurant service industry has to offer.
We Did it Again. What is it With Zailab and Space Vehicles?
Take one Mercedes Benz W123 circa 1980, one visionary software company CEO and four plucky industrial designers and what do you get? A cross between a Star Wars pod racer and the Batmobile, obviously.