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Deconstructing PoPI – What it Means for the Contact Center Industry

‘The time has come’, the Walrus said, ‘to talk of many things. Of shoes – and ships – and sealing wax. Of cabbages and kings.’ The time has come to talk about PoPI contact center regulations and its effect on the contact center. After a generous grace period, the Protection of Personal Information Act (PoPI) …

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